As mentioned, you will be responsible for loss-mitigation and recovery efforts with regards to delinquent and defaulted Credit products originated by Novicap, as well as for litigious matters within our business. 

Based on a solid understanding of our goals and existing processes, you will design collection and litigation strategies, and implement them in the day-to-day to meet our objectives. 

In order to achieve your mission, you will:

• With respect to Debt Collection:

• Lead the improvement of existing design of debt collection strategies, as well as its implementation in the day-to-day

• Be responsible for reducing the time to recovery and increase the recovery rate on overdue receivables, using both out-of-court and judicial processes to do so

• Coordinate with the Operations and Underwriting teams to take preventive measure with respect to the performance of our credit portfolio 

• Effectively communicate with customers, striking the right balance between commerciality and assertiveness

• Manage any external service providers that may be relied on for debt collection activities at Novicap
  
  

• With respect to Litigation:

• Design and implement a litigation risk framework for the broader Team to accurately identify and escalate threats of litigation across the business

• Manage threats of and cases of litigations whether Novicap is a defendant or a claimant, whether it is out-of-court or as part of a judicial process

• Collaborate with external law firms when necessary

In doing so, you will contribute to the achievement of Novicap’s long-term growth plans

With  integrity. transparency and clarity are the cornerstones of our work. We honor our agreements and take responsibility for our actions. Furthermore, we are aware that we can always improve and we welcome feedback, in order to continue to grow.

We always strive to exceed expectations, ensuring the highest levels of professionalism, and we aim to outperform, taking a data-driven approach. 

And finally, we are generous and give first. We support and contribute to our community, seeking the common good above our own interests.

• Have more than 10 years of experience as a practicing litigation or restructuring lawyer, in a corporate debt collection agency, in a law firm or in the debt recovery team of a company.

• Have proven track record in the design and implementation of corporate debt collections strategies

• Have excellent interpersonal and negotiation skills, seeking understanding the point of the view of the opposite part in order to reach an agreement

• Have managed litigation cases in a business environment, from the perspectives of both a defendant and a claimant

• Have excellent verbal & written communication skills, as well as effective listening skills

• Are fluent in Spanish and English

• Are highly organized, with the ability to deliver on deadlines and manage conflicting priorities within a dynamic environment

• Have self-motivation and attention to details

• Are reliable, with a proactive approach to entrusted tasks

• Full-time work with an open-ended contract

• Hybrid work model: we work 3 days from the office and 2 days from home to improve work-life balance

• Flexible benefits: you will be able to include in your paycheck the monthly expenses for food, transportation, daycare and others

• Medical insurance: we offer an optional health insurance through Sanitas, with competitive rates and Novicap subsidizes 30% to guarantee your wellbeing

• Communicate better with your colleagues by signing up for free English or Spanish classes if you need them

• Gym membership with Urban Sports Club, partly subsidized by Novicap (we also have a running club!)

• Incredible and highly motivated co-workers

• You will participate in our company events and get to meet the rest of the team that is spread across Spain

• You will be part of our dynamic and international work environment, with a flat hierarchy and open communication between teams

• Library with plenty of books to choose from. If you can't find anything, let us know and we'll add it to the library.

• Free fruit, coffee and tea in the office. We know it's customary, but we like to take care of you anyway.

Novicap is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation. We make every effort to ensure that all candidates are treated fairly and equally.

If you think you don't tick all the boxes, we'd still love to hear from you. Nobody checks every box, and we are looking for someone excited to join the team!